A perfect storm of mandates, needs and money is having a big effect on state, local and federal document workflows. These factors coincide with a renewed focus on going digital, according to a new survey of 602 senior digital and technology executives conducted by Forbes Insights in association with Adobe and Microsoft. Fifty of those respondents worked in government, either in the United States or Europe. Given where governments started before the pandemic and where many ended up, it makes sense that 90% of government CIOs said they plan to increase their budgets for digital workflow solutions in the coming year. In addition, 62% said they are reevaluating their workflows and internal processes to achieve higher operating excellence. This report will explore how government IT is changing how it looks at document workflows and internal processes.
