For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover:
- Shifting priorities and success metrics in the midst of changing business and
customer needs - How IT departments are evaluating the role of automation and AI and
planning their implementation - The state of application development and integration
- Perspectives on security threats and how to combat them
- Which tactics IT departments are using to address sustainability, ethics, and
diversity concerns











