One-time passwords (OTPs), passcodes sent via text or email, seem ubiquitous. However, this common form of authentication is under attack...

While historically, many enterprises have viewed outbound calling as an expense, recent research from Forrester Consulting revealed organizations cited digital/voice...

Close to 90% of enterprises’ calls to customers go unanswered because they don’t know who’s calling. These unanswered calls can...

Years of industry research and collaboration are about to pay off. It’s safe to say 2024 will be the year...

Years of industry research and collaboration are about to pay off. It’s safe to say 2024 will be the year...