Whether you’re considering enabling digital assistants for your workforce or customer-facing call center agents, AI agents will become actors in your digital system. Traditional IAM (identity and access management) systems were built for humans, and AI agents require a new kind of trust framework that provides full visibility and control into their actions to protect your organization’s digital assets and data. This Ping Identity guide explains what leaders need to know about agentic identity and how to scale the agentic channel safely without unintended security risks.